Replace Voicemail With 24/7 Legal Intake
Answering Intake answers every call, asks firm-approved questions, and delivers structured client summaries for personal injury law firms.
Book a 15-minute walkthrough
Listen to an After-Hours Intake Call
This is a real example of an automated after-hours intake call for a personal injury law firm.
Answering Intake collects information only. Attorneys review every intake and decide how to proceed.
What the Firm Receives
Subject: New Intake – Auto Accident – March 12
Caller Information
Name: John Davis
Phone: 555-123-4567
Email: john.davis@email.com
Incident Details
Incident Type: Auto accident
Date of Incident: March 8
Location: Phoenix, AZ
Injury & Treatment
Injury Reported: Yes
Medical Treatment: Yes (Emergency Room)
Currently Treating: Yes
Additional Information
Prior Attorney Contact: No
Insurance Mentioned: Yes
Notes
Caller missed work and vehicle was totaled.
Transcript and call recording attached.
After each call, attorneys receive a structured intake summary like this — ready for review.
How It Works
Three steps. No setup required.
Call answered immediately
Incoming calls are answered right away — no voicemail, no hold music, no missed opportunities.
Firm-approved questions asked
The intake assistant walks the caller through your firm's specific intake questions consistently, every time.
Summary delivered by email
Attorneys receive a clean, structured intake summary by email — ready to review and act on.
Operational Benefits
Built for the realities of running a personal injury practice.
- Every call is answered immediately — no voicemail, no guessing who to call back.
- Capture complete intake details without tying up staff or attorneys.
- Every intake follows the same firm-approved questions, every time.
- Attorneys receive a structured summary they can review in under a minute.
Pricing
No contracts. Cancel anytime.
Pricing is per firm and includes setup and ongoing support.
Starter
Everything you need to stop missing intake calls.
- 24/7 automated intake
- One firm-approved intake script
- Email summaries and transcripts
- Up to 100 calls per month
Book a 15-minute walkthrough
Growth
For firms ready to scale their intake capacity.
- Everything in Starter
- Business-hours call transfer on request
- Higher monthly call volume
- Priority support
Book a 15-minute walkthrough
Trust & Compliance
Built with the ethical obligations of your practice in mind.
- Answering Intake is not a law firm
- No legal advice is provided to callers
- All intake questions are approved by your firm
- Calls are recorded only with caller consent